Multi-Location Overview
TableCore supports businesses operating multiple venues under a single organization account.
Organization Structure
Organization (Top Level)
Your organization is the umbrella entity that owns all locations. This is where your billing, license, and global settings are managed.
Locations (Venues)
Each physical restaurant, bar, or cafe is a separate location. Locations have their own:
- Menu (can be shared or unique)
- Floor plans
- Staff assignments
- Reporting
- Fiscal settings (for different tax jurisdictions)
Adding a New Location
1. Navigate to Admin > Settings > Locations
2. Click "Add Location"
3. Enter the venue details:
- Name (e.g., "Downtown Branch", "Airport Location")
- Address
- Tax ID (if different from main location)
- Time zone
- Currency
4. Assign a license tier
5. Click "Create Location"
Shared vs. Unique Menus
Shared Menu
If all your locations serve the same items, you can use a shared menu. Any changes made to the menu are instantly reflected across all venues.
Unique Menus
For locations with different offerings (e.g., a beach bar vs. city restaurant), create location-specific menus. Navigate to Admin > Menu > Settings and toggle "Use Location-Specific Menu".
Staff Across Locations
Single Location Staff
Most staff members work at one venue. When creating a user, assign them to a specific location in Admin > Team > Add Member.
Multi-Location Staff
Managers or owners who work across venues can be assigned to multiple locations. They'll see a location switcher in the admin panel to toggle between venues.
Cross-Location Features
Gift Cards
Gift cards are valid across all locations by default. A customer can purchase a gift card at Location A and redeem it at Location B.
Loyalty Programs
Loyalty points are organization-wide. Customers earn and redeem points at any of your venues.
Centralized Reporting
View consolidated reports across all locations in Admin > Reports > Multi-Location. Filter by individual venue or see combined totals.
Location-Specific Settings
Each location can have unique:
- Opening Hours: Set different schedules per venue
- Printers: Each location has its own printer configuration
- Terminals: Devices are paired to specific locations
- Promotions: Run location-specific happy hours or deals
- Fiscal Settings: Different tax rates or compliance requirements
Switching Between Locations
In the admin panel, use the Location Dropdown in the top navigation to switch between venues. The POS automatically loads the correct location based on the terminal's pairing.
Best Practices
- Use consistent naming conventions (e.g., "Brand Name - Location")
- Centralize menu management where possible to reduce duplication
- Assign location managers to handle day-to-day operations
- Review cross-location reports weekly to identify trends
- Use location-specific promotions to drive traffic to quieter venues